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Decided to make adjustments on the way I blog & share due to time constraints and other commitments. In the coming weeks you should see them. Short updates but more frequent & concise.

Thursday, November 26, 2015

Land Public Transport Commission (SPAD) Needs Your Help

Dear readers, SPAD is conducting a short online survey to seek public views on Uber, GrabCar and Malaysia's taxis. I assure you it's really short: only 13 questions. Survey is anonymous and no personal data is collected. SPAD stands for "Suruhanjaya Pengangkutana Awam Darat", a unit under the Prime Minister's Office whose central role is to improve road and rail-based public and freight transport in the country. The survey is a "reality check" to gauge public sentiment please DO the survey, it counts. Here is the link: Do share out to friends and family.

In my opinion the survey did not ask some other important questions (e.g. on a scale of 1-10, how would you rate the taxi service in Malaysia…) Anyway here's  a sample of some of the questions (with multiple choice answers) in the survey are:

- What is your preferred method to book a taxi?

- If and when you are not satisfied with the taxi services, what are your common causes of your complaint?

- Why do you prefer to use Uber or Grabcar services instead of the current taxi services available in the market?

- In your opinion, should we regulate internet based taxi network applications i.e. Uber, Grabcar and Myteksi to allow them to operate within the boundaries of Malaysia’s laws and regulations?

**The last question is very cunning.
Thank you for your time.

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